Google My Business Chat, Call History Going Dark

Google My Business Chat, Call History Going Dark

Attention business owners! As of today, July 15th, 2024, Google My Business (GMB) no longer allows customers to initiate new chat conversations. This is not just a change, it's a countdown. The clock is ticking, and by July 31st, GMB's chat and call history features will be completely shut down. The time to explore better lead-generation solutions is now!

While this may seem like a setback, it's an opportunity to explore even more powerful ways to connect with potential customers. Here at IntelliReach Social, we offer a comprehensive SEO and Social Media Marketing (SMM) solution with LiveLeads Plus that surpasses GMB's chat functionality in every way.

 

Why GMB Chat is Fading Away

Google is constantly refining its tools, and sometimes, that means letting go of features that are not used. GMB chat likely fell into this category. However, there are better ways to capture qualified leads and nurture customer relationships.

Your Lead Generation Powerhouse

LiveLeads Plus, our lead generation powerhouse, seamlessly integrates within our SEO and SMM ecosystem, providing a dynamic connection point for website visitors. This innovative solution elevates lead generation beyond GMB chat, offering exciting new opportunities for your business.

Live Specialist Support: Our platform identifies hot leads in real-time and connects them directly to our team of qualified contact center specialists. Based in Philadelphia, PA, these specialists are trained to engage with the prospect, understand their needs, and determine their fit for your products or services. Our platform ensures a seamless handoff to your sales team. Our specialists connect qualified leads directly to a team member who is ready to answer their questions and close the deal.

This efficient process reassures you that no opportunity is missed. Sales managers can even listen to the call and get a transcript delivered to their inbox! By pre-qualifying leads before they reach your sales team, our platform can significantly increase your conversion rates. This boost in effectiveness will give you the confidence that your marketing efforts are paying off.

Data-Driven Insights: With LiveLeads Plus, you gain valuable data on your leads' behavior and preferences. This allows you to tailor your marketing efforts for maximum impact, ensuring that your strategies are always in line with your audience's needs and interests.

 A Holistic Marketing Strategy

IntelliReach Social goes beyond just lead qualification. Our omnichannel marketing strategy ensures your business gets discovered by the right audience in the first place. We help you:

  • Rank Higher in Search Results: Attract qualified leads organically through strategic keyword optimization and content creation.
  • Build Brand Awareness: Expand your reach and establish a online presence with targeted campaigns and engaging content.
  • Convert Visitors into Customers: Implement conversion optimization strategies to turn website traffic into paying customers.

 

The Future of Lead Generation is Here

Don't let the sunsetting of GMB chat features dim your lead generation efforts. Instead, embrace the power of IntelliReach Social. Call 1-800-725-7950 to schedule a free consultation today and discover how we can illuminate your path to customer success!

 

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